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diff --git a/docs/faq.md b/docs/faq.md new file mode 100644 index 0000000..29b0370 --- /dev/null +++ b/docs/faq.md @@ -0,0 +1,21 @@ +# 🙋 Frequently Asked Questions + +## In a [single-server setup](setup.md#single-server-setup), how do I hide modmails from regular users? +1. Create a private category for modmail threads that only your server staff and the bot can see and set the option +`categoryAutomation.newThread = 1234` (replace `1234` with the ID of the category) +2. Set the `inboxServerPermission` option to limit who can use bot commands. + [Click here for more information.](configuration.md#inboxserverpermission) + +## My logs and/or attachments aren't loading! +Since logs and attachments are both stored and sent directly from the machine running the bot, you'll need to make sure +that the machine doesn't have a firewall blocking the bot and has the appropriate port forwardings set up. +[You can find more information and instructions for port forwarding here.](https://portforward.com/) +By default, the bot uses the port **8890**. + +## I don't want attachments saved on my computer +As an alternative to storing modmail attachments on the machine running the bot, they can be stored in a special Discord +channel instead. Create a new text channel and then set the options `attachmentStorage = discord` and +`attachmentStorageChannelId = 1234` (replace `1234` with the ID of the new channel). + +## I want to categorize my modmail threads in multiple categories +Set `allowMove = on` to allow your staff to move threads to other categories with `!move` |